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How to Handle Resistance and Objections from Colleagues and Clients

In any environment, resistance and objections are common. The presence of these stressors can end up affecting team members and business outcomes alike. Unresolved, these tensions can negatively impact project outcomes, team dynamics, and client satisfaction. Learn2’s Naturally series, including Handle Resistance and Handle Objections, provide practical, immersive training that addresses these issues head-on.

Please read below to learn how you and your workplace can exceed your goals and foster a more positive working environment.

Understanding Resistance and Objections

Resistance or objections from coworkers and clients cause tension in every workplace. Either of these may arise from encounters with misunderstandings, fears, or conflicting priorities. Often, this is a sign of poor communication, misaligned goals, and/or apprehension. Leaving these problems unaddressed leads to tension and hinders team progress. Clients and coworkers dealing with tension, whether short-term or long-term, impacts the organization and its ability to exceed targets. 

Effective mitigation management could include proven workshops where participants learn how to handle resistance and objections. We help participants create playbooks based on who they are communicating with and how they perceive you. Adapt how you communicate with Learn2’s Handle Resistance and Handle Objections workshops.

Strategies for Handling Resistance

Create leadership alignment and build stress-free progress and methods for tackling objections in our proven programs. Participants can expect to discover new ways to communicate clearly so they can address concerns effectively. It’s important to listen carefully for the root cause of the issue, which is something participants learn in our programs. Let’s dive into each of these in more detail. 

Handle Resistance Naturally

In this Learn2 program, participants learn to how to acknowledge resistance inside and outside of the workplace. We’ll use your participants’ previous challenges with resistance to learn prime strategies to deal with resistance. We’ll use a color metaphor to develop a powerful framework to understand team dynamics. Participants get fully immersed throughout Handle Resistance Naturally, learning techniques to evaporate conflict and tension before it arises. Suited for even the most senior and junior leaders, Handle Resistance Naturally interrupts the destructive patterns that may arise in your organization in favour of healthy alternatives. We’ll learn the Trojan Horse Effect along with many other helpful techniques.

Handle Objections Naturally

The team member who can handle customer objections effectively makes more sales. If customer objections are derailing your sales team, it’s time to experience Handle Objections Naturally by Learn2. Investing in your team’s ability to market your products effectively and handle objections directly affects your bottom line. Learn the ways to keep customers engaged in the sales conversation and make lifelong customers. Your participants see the bigger picture: transform from a single sale to wmpowering every buyer’s process of buying by acknowledging their objections. The activity-driven and proven methods of Handle Objections empower sales teams in any organization.

Book Your Call with Learn2

With many options for giving your leaders more than lectures, Learn2 has a passion for immersive, one-of-a-kind workshops focused on producing real results. For over 30 years, our clients have achieved growth of over $750 billion in multiple companies. Get in touch with Learn2 today to chat about your leadership’s needs. Our team is ready to help you grow your leaders and your business with our Naturally series.

About Author

Doug Bolger is the world’s foremost instructional designer for participant-driven designs. He is changing how the world works, by changing how the world learns.

leadership development

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