Reveal the Secrets is a powerful customer insights training experience for any businesses seeking clearer insights into their market. This immersive training experience focuses on:
Participants work in teams, each focusing on a specific client, market segment, or customer persona. Teams are guided through a concrete and highly pragmatic customer insights training program to systematically and thoroughly understand how to best meet the needs of their target audience with the products and services they offer. With short experiential learning activities designed to illustrate and highlight each segment of the training, participants are engaged in a dynamic experience with a clear and concise outcome for action. Target market, customer requirements, and product differentiation are among the considerations. Participants are amazed at the classified data they generate, and return to the office eager to put these new insights into action.
Did you know that 91% of customers say they’d refer, yet only 11% ask? The average customer requires 5 follow-ups, and only 8% of salespeople remain committed to customers to the fifth follow-up. These harrowing statistics show sales teams all over need help. If you’re looking for sales communication training, we offer more than a […]
In any environment, resistance and objections are common. The presence of these stressors can end up affecting team members and business outcomes alike. Unresolved, these tensions can negatively impact project outcomes, team dynamics, and client satisfaction. Learn2’s Naturally series, including Handle Resistance and Handle Objections, provide practical, immersive training that addresses these issues head-on. Please read […]
