REVEAL THE SECRETS: CUSTOMER INSIGHTS TRAINING
Reveal the Secrets is a powerful customer insights training experience for any businesses seeking clearer insights into their market. This immersive training experience focuses on:
- Understanding your customer needs
- Identifying the most important benefits of your product or service
- Differentiating yourself from the competition.
Understand Your Customers Needs
Participants work in teams, each focusing on a specific client, market segment, or customer persona. Teams are guided through a concrete and highly pragmatic customer insights training program to systematically and thoroughly understand how to best meet the needs of their target audience with the products and services they offer. With short experiential learning activities designed to illustrate and highlight each segment of the training, participants are engaged in a dynamic experience with a clear and concise outcome for action. Target market, customer requirements, and product differentiation are among the considerations. Participants are amazed at the classified data they generate, and return to the office eager to put these new insights into action.