Handle Resistance Naturally
Empower your employees to handle resistance more effectively to increase confidence, competence and relationship-building.
Resistance is a predictable, natural, emotional response that takes place within everyone. To successfully move projects and clients forward, your workforce must understand how to handle and manage resistance within and outside of the workplace.
Learn Strategies to Deal with Resistance
Participants of this employee development program begin by identifying the most challenging times they have had to manage resistance and then learn about:
The nature of resistance
Different levels of acknowledgment
The power of asking the right questions.
By asking the right questions and listening actively, employees learn to understand different perspectives and build cohesive teams. Using the Naturally series colour metaphor, participants develop a powerful and memorable framework for understanding their team members and the sources of their resistance. This interactive approach to team building connects people and illustrates that resistance is an opportunity.
Manage Resistance to Improve Team Cohesion
Handle Resistance Naturally gives participants direct experience with new techniques for alleviating the stress, conflict and tension that arise in times of change. Using self-reflection and shared learning processes, participants learn how to manage resistance to change. Employees discover that resistance can be seen as a source of information and opportunity while they explore new modes of conversation that energize teams and improve interactions.
Learn How to Overcome Resistance to Change
After completing this workshop your team will be able to identify the reasons and symptoms of resistance that each leader handles most frequently. You’ll understand better where the issues are in your leaders, teams, and internal workflows. This helps us determine what future sessions would optimize work and change projects and teams.
Crack the Code to Successful Resistance Management
Your leaders will apply practical tools to end the ACTUAL resistance they get from their teammates and customers. Everyone learns together and from each other.
All reasons and resistance get handled effectively by acknowledging the person and immediately redirecting to a
results-based conversation. During the workshop, teams identify each reason and resistance, then work through how to respond. The best solutions get captured and curated for the current leaders and any new leaders who join your team.
While your
leaders learn how to handle the resistance of others, they actually learn how to handle their own resistance to change. They naturally become more results-focused and find reasons-based conversations pointless.
I enjoyed the session as it allowed me to get a bigger picture about how important communication is in our everyday lives.
I will practice what I’ve learned because I generally do care and want to change the atmosphere.
What Participants Say
“Handle Resistance Naturally is a forum to engage senior leaders in the behaviors required to successfully implement strategy and create results. This program interrupts the destructive pattern of allowing and engaging in reasons-based conversations.”
“I felt the program was very insightful! I came away with a different way of handing customer issues. Moving forward, I will have a better understanding of providing best possible customer experience.”
What Your Team Takes Away
The nature of resistance
Different levels of acknowledgment
The power of asking the right questions.
Build techniques for alleviating stress, conflict, and tension
Discover new ways to communicate that will motivate teams and improve interaction
Understand different perspectives and build cohesive teams
Apply practical techniques for improved change management
Interested in This Experience?
Book a discovery call. We will listen to your challenge, then design an experience that solves it.