Employee Orientation Training Program for Retail
You must earn great employees, and we empower you to do exactly that. Let’s create your “A Team”.
EMPLOYEES IN THE US AND UK COST AN ESTIMATED $37 BILLION EVERY YEAR BECAUSE THEY DO NOT FULLY UNDERSTAND THEIR JOBS.
Skills Development Training from Learn2
Stop leaving new employees or store associates unsure of what to do and how to do it. Retail store associates begin their role desperate to master their job and do a great job. Most companies throw associates into the deep-end and hope they can swim.
How Our Retail Employee Orientation Training Programs Work
Learn2 conducts a comprehensive needs assessment to link your desired outcomes with your required business results and time constraints. We identify the specific behaviors expected of new store associates and the environment where those behaviors get applied.
We search your existing content for practices, job aids & tools then build interactive exercises to ensure store associates actually learn and practice skills and behaviors – before arriving in the store. For truly successful organizations, our simulations can test a new employee’s success on the job before they begin. This allows you to screen based on capability to perform in the store environment saving months of coaching and tens of thousands of wasted investment.
Optional Screening Exercises
Continue screening through the orientation program to ensure new employees match behaviour and skill profile of your retail store
Interactive photo match
New employees match names with faces at the company to familiarize new hires with the corporate family tree, increasing productivity and helping to avoid embarrassing situations such as the new hire who asks for help with the coffee maker, only to discover later that the “stranger” was their district manager
Countdown to their first day
Which builds anticipation
“Help Source”
Workplace resource cards with the names, mobiles and emails of pre-designated store managers or district managers for any questions
What Participants Say
“Most orientation programs fail store associates by wasting valuable motivation and excitement without giving associates what they need to be successful. The best orientation programs make associates successful.”
What Your Team Takes Away
Optional Screening Exercises Continue screening through the orientation program to ensure new employees match behaviour and skill profile of your retail store
Interactive photo match New employees match names with faces at the company to familiarize new hires with the corporate family tree, increasing productivity and helping to avoid embarrassing situations such as the new hire who asks for help with the coffee maker, only to discover later that the “stranger” was their district manager
Retail Sales Math Learn the difference to your pay check when you sell
Benefits Calculator Show the true value of company-provided benefits
Interactive dress code exercise Humorously and effectively demonstrate what is and isn’t appropriate in terms of workplace attire
Countdown to their first day Which builds anticipation
Maps Maps showing layout and nearby restaurant locations
Feedback mechanism To allow new employees to start implementing improvements
Searchable workplace glossaries Allow employees to search company acronyms, short forms and buzzwords to boost confidence and productivity
“Help Source” Workplace resource cards with the names, mobiles and emails of pre-designated store managers or district managers for any questions
Learn the difference to your pay check when you sell
Show the true value of company-provided benefits
Humorously and effectively demonstrate what is and isn’t appropriate in terms of workplace attire
Maps showing layout and nearby restaurant locations
To allow new employees to start implementing improvements
Allow employees to search company acronyms, short forms and buzzwords to boost confidence and productivity
Allow employees to be successful immediately
Perform quickly and confidently
Adopt retail store desired cultural norms
Deliver a consistent retail customer experience
Build necessary skills and attitudes
Interested in This Experience?
Book a discovery call. We will listen to your challenge, then design an experience that solves it.